The New Folly Surgery

Do more with the NHS App. Order repeat prescriptions, book appointments, view your records and much more..
Accurx banner - Contact us online. If you need help with a non-urgent medical or admin request, you can now contact us online. Submit a new request.

Non-urgent advice: Thursday 17 July 2025

 You do not need to call us or visit the Surgery for appointments & most items

Appointments & most regular items can be accessed via the "contact us online" Form above, available to all online from 8am to 5pm Monday to Friday

NOTES FOR OUR PATIENTS 

  • Please have your phone on/with you when requesting appointments - calls will come from 01277 and some mobile numbers  
  • Next Patient Reference Group (PRG) meeting Wednesday 23 July 25 from 1845-2000.
  • Travel Vaccinations service - please see the "news" section for latest guidance, information and timescales.
  • Please do leave feedback on your visit to us via the Friends & Family Test found at "about the surgery" and the "feedback" section.

UPDATES RE ONLINE ACCESS AND OTHER PATIENT ACCESS SERVICES

  • Use the NHS App to book appointments, view test results (allow 7 days from test) & order repeat meds via a Smartphones or tablet
  • Alternitively use the "contact us online" form above for appointments, admin & medication queries - we reply within 48 hours
  • If you are unable to access this service or you who dont have Smartphones, our staff are ready & happy to help you. 
  • We cap Accurx online requests in line with how many GPs are working, ie Mon/Tues 100, Wed - Fri  70 each day.
  • For Nursing appointments please ring and hold on for the options - staff will pick up your call as normal. 
  • For home visits, please ring before 1030 

We welcome feedback/suggestions about our website and we add new/updated content on a regular basis.  Please go to the "about the surgery" link at the top of this page and then follow the "News" section for latest updates and information.  

We recommend using the "NHS app" on smartphones/Ipads/tablets (if you have one) - it allows you to view, check, review and request a wide range of information from the Surgery. 

NHS App General A5 Leaflet.pdf

Finally, we are not an urgent care or walk-in centre.  We have limited daily appointments and depending on circumstances/conditions you may be asked to visit one of the two mid Essex urgent care facilities.  If you think you have had a stroke or have chest/arm pains etc, you must call 999 and/or go direct to the local Accident & Emergency centre. 

Dr S Bailoor & Partners 

 

Pharmacy First

If you have any of the symptoms below, you can self-refer to an online pharmacy.   A pharmacist will review and arrange your treatment. (click the title link above to go direct to their portal site)

  • Sinusitis
  • Sore Throat
  • Infected Insect bites
  • Impetigo
  • Shingles
  • Urinary Tract Infections (UTIs)
MSEICS
Vets
Page last reviewed: 17 July 2025
Page created: 20 February 2025