Appointments

The surgery lines open from 0800; please call from 0800-1000 for urgent morning appointments & from 1200 for urgent afternoon appointments - for routine appointments and other matters please call after 1000

All consultations are by appointment on: 01277 352 224.

If you need to see a doctor urgently, we offer some pre-bookable morning and afternoon appointments, all other appointments are booked on the day.

When making an appointment with one of the nurses, please give receptionist any relevant information to enable allocation of appropriate slot.

Please note for urgent cases where we do not have any appointments left we may ask you to contact the NHS 111 Service/and or visit the Urgent Care Centre at Harold Wood - these are part of the local primary care services in the Brentwood PCN area.

Online Appointments

Please come into the Surgery if you would like to register for this service and bring along 1 photo Id and / or 1 proof of address.

Online appointments can be accessed via the link at the top of this page.

• Online appointments are available to all registered patients aged 16 years and above unless authorised by Parents / Carers / Guardians
• Parents / Carers / Guardians must provide identification of patients under 16 years, i.e. Passport, Birth Certificate, ‘Red’ book, letter from School, etc.
•  Housebound or Frail / Elderly patients will be offered a registration without ID verification at the discretion of their usual GP

Chaperones

If you or your doctor feels it appropriate for a chaperone to attend your consultation, you may bring a relative or friend with you or we will arrange for a member of staff to be present.

Telephone Consultations

Telephone consultations are an efficient method of dealing with a large range of queries and advice for patients. However, unless in an emergency, doctors and nurses are not normally interrupted during a consultation with another patient. If you wish to speak to a specific doctor or nurse, please give receptionist as much information as possible. The relevant doctor or nurse will endeavour to call you back, normally at the end of a surgery or before the start of a subsequent one.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.